FAQs
A labor of love, Suave Bags is the brainchild of Yukti and Manav Luthra, a husband-and-wife team who share a passion for design and craftsmanship.
Suave Bags are more than just accessories; they are an expression of your personal style. Our in-house designs blend modern aesthetics with everyday practicality, creating pieces that are both unique and effortlessly wearable.
The founders of the brand helm the Suave aesthetic. Every piece is designed in-house by them at their manufacturing unit who maintain a sophisticated balance between luxury and craftsmanship.
We believe in the power of human touch. Each Suave bag is handcrafted with care and precision by skilled artisans, resulting in a truly unique and special piece.
Our handbags are meticulously packaged to ensure they reach you in perfect condition. Each bag is carefully filled with protective materials to maintain its shape and comes with a dust bag for added protection and long-lasting beauty.
Our bags are designed to be lightweight and easy to carry. Most bags weigh between half a kilogram and two kilograms.
Suave Bags does provide customisation services. For any inquiries, please contact our customer service team via WhatsApp at +91 8888889016.
We offer a variety of convenient payment options. Please check the checkout page for a complete list of available payment methods.
Expect your order to arrive within 3-4 business days. Need it faster? Contact us on WhatsApp for expedited shipping options.
We're sorry if the item you're looking for is currently out of stock.
While we restock our inventory regularly, some of our exclusive designs may have limited availability.
For any inquiries or to be notified when this item is back in stock, please contact our customer service team via email at support@suavebags.com or call us at +91 8888889016 with the pictures of the products you are looking for.
To cancel your order, please contact our customer service team within 24 hours of placing your order provided they are in their original condition and packaging. Custom or personalized items are non-returnable.
Please note that cancellations are subject to approval and may not be possible once the order has been shipped.
For complete details, please refer to our terms and conditions.
Please contact our Customer Care on WhatsApp at +91 8888889016 immediately with the following information:
- Your order number
- Images of the item(s) showing the overview and a close up of the issues.
- Description of the issues
Please do not dispose/throw away the item(s) as it may need to be returned to Suave Bags. Our Customer Care team will get in touch with you to assist you on your concern.
We offer repair services for manufacturing defects. In case of any manufacturing defects, we will repair your Suave bag free of charge.
For repairs due to customer damage, a service fee may apply.
For more information or to request a repair, please contact our customer service team.
We're here to help! If you have any questions or need assistance, our friendly customer service team is just a click or call away. Reach out to us via email at support@suavebags.com or call/ WhatsApp us at +91 8888889016.